Do you want to start an e-commerce business in 2025?
Are you curious about what the eCommerce business space looks like? Then check out this guide.
Ecommerce Growth Forecast: The global ecommerce sector is poised for sustained growth, with experts projecting an 8.3% growth rate in 2025, potentially driving revenues to $6.86 trillion.
By 2027, the eCom market size is anticipated to exceed $7.9 trillion, highlighting the expanding influence and economic significance of e-commerce worldwide.
Find all the latest ecommerce statistics and trends to help your product strategy.
People buy and sell online daily, and e-commerce revenue keeps soaring. Knowing all the latest eCom statistics is vital for your online shopping business.
Here’s what the e-commerce statistics look like.
Top 21 Ecommerce Statistics of 2025: You Must Know
According to Suresh.tech, these are the top 21 E-commerce statistics one should know before starting an e-commerce business.
- Global e-commerce sales reached $5.8 trillion in 2023, with sales projected to claim 39% of the global retail sector by 2027.
- By 2027, the eCom market size is expected to exceed $7.9 trillion.
- E-commerce sales will surpass $6.8 trillion in 2025.
- 6 out of 10 online shopping journeys start with the internet.
- Experts projecting an 8.3% growth rate for eCom businesses in 2025.
- Currently, 2.77 billion people shop online worldwide.
- Around 3 billion online shoppers are expected by 2025.
- 58.4% of online shoppers make at least 1 purchase every week.
- 20.1% of retail purchases will take place online.
- 99% of shoppers look for reviews when they shop online.
- 50.6% of shoppers purchase because of free shipping.
- Around 76% of online shoppers look for free delivery while purchasing.
- Mobile commerce is expected to reach $3.44 trillion in 2027.
- Around 13.5 million shoppers purchase from Facebook and Instagram.
- 72% of eCommerce companies already use automation in some of their workflows.
- Around 71% of shopping carts are abandoned without making a purchase.
- Amazon dominates the global e-commerce market.
- 31.9% of shoppers discover brands with search engines like Google and Bing.
- Online and mobile wallets are the most preferred payment methods used by 55% of online shoppers.
- The global average conversion rate across global e-commerce websites is around 1.88%.
- Over 50% of small eCommerce businesses have adopted AI technologies.
12 Ecommerce Platform Distribution Stats 2025
Here are some key statistics highlighting the platform distribution of the global e-commerce market:
- 4.7 Million online stores built with WooCommerce including Clickbank.com, Yoast.com, Bookriot.com, and Thermos.com
- 2.3 Million online stores built with Shopify Raycon, Staples Canada, Gymshark, and Kylie Cosmetics
- 1.6 Million online stores built with Custom Cart including Amazon.com, Walmart.com, Target.com, and eBay.com
- 698k online stores built with Wix
- 295k online stores built with Squarespace
- 223k online stores built with OpenCart
- 208k online stores built with PrestaShop
- 188k online stores built with Big Cartel
- 184k online stores built with Ecwid
- 165k online stores built with Godaddy
- 145k online stores built with Magento
- 109k online stores built with Cafe24
WooCommerce has the maximum number of active online stores. Shopify is in second place and is growing slightly faster.
Top 5 Online Stores Statistics 2025
Here are the top 5 ecommerce stores, ordered by worldwide store rank.
- Amazon (www.amazon.com)
- Walmart (www.walmart.com)
- The Depot (www.homedepot.com)
- Target (www.target.com)
- eBay (www.ebay.com)
10 E-commerce Category Breakdown Stats 2025
Here are the top 10 industry verticals with the maximum number of online stores.
- The “Apparel” category has 1.1 million active online stores
- “Home & Garden” category has 777k active stores
- “Food & Drink” category has 565k active stores
- “Beauty & Fitness” category has 539k active stores
- “Arts & Entertainment” category has 451k active stores
- “People & Society” category has 410k active stores
- “Business & Industrial” category has 353k active stores
- The “Health” category has 305k active stores
- The “Sports” category has 280k active stores
- “Jobs & Education” category has 227k active stores
6 Ecommerce Chatbot Statistics
- 80% of retail and e-commerce businesses use AI chatbots or plan to use them soon.
- AI-powered chatbots will be the key service tool for 25% of companies by 2027.
- AI is projected to handle 80% of all customer interactions by 2030.
- 24% of US consumers regularly use chatbots while shopping.
- 61% of U.S. consumers feel that chatbots save their time because they are available around the clock.
- 45% of respondents value chatbots for providing immediate answers to their questions.
Top 4 AI in E-commerce Statistics
AI tools can help small businesses in many ways, including improving efficiency, saving money, and enhancing customer experience.
- AI-driven recommendations contribute to a 15-20% increase in conversion rates.
- AI can potentially lower client acquisition costs by up to 50%.
- AI is believed to help retailers save up to $340 billion annually.
- AI-powered forecasting can help businesses reduce inventory costs by up to 75%.
Ecommerce Stat Sources: Statista.com, Woocommerce.com, Shopify.com, Oberlo.com, eMarketer.com, Gartner.com and Suresh.tech.
